SUMMARY:
This position is responsible for the supervision of the Deposit Operations, Credit Card, and Merchant Bankcard associates, currently 11 people. Also responsible for ensuring the department is running efficiently, staffing and training are appropriate, and any production issues or personnel matters are handled properly.
REQUIREMENTS:
• The ideal candidate will have an extensive supervisory background; having managed various work styles and people. Minimum of 3 years supervisory experience is required.
• A college degree is preferred.
• Must have good oral and written communication skills.
• Should be able to manage a department and run a team as a cohesive unit. This may involve conducting periodic staff meetings and/or some other frequent communication to the department.
• Must possess proficiency with the Microsoft Office Suite- Word, Excel, Access, etc.
• Knowledge of bank operations and documentation is preferred.
PRINCIPLE ACCOUNTABILITIES:
• Provide supervision of assigned associates within Deposit Operations, Credit Card, and Merchant Bankcard.
• Conduct ongoing and annual performance evaluations on associates and enforce personnel policies and guidelines.
• Work with associates on career development, including arranging cross-training within department to further knowledge and interest.
• Track attendance and review and approve payroll.
• Conduct regular staff meetings to keep associates apprised of changes and activities going on in other areas of the bank.
• Coordinate with the various Deposit Operations Supervisors on new processes or initiatives that will be implemented in the department.
• Perform other duties and projects as assigned by the COO.
Contact/How to Apply
Please send a copy of your resume including the Job Number in the subject line or in cover letter using one of the following choices:
Email: hr@fidelitybanknc.com
Fax: 919-557-4552
Mail: Fidelity Bank
Attn: Human Resources
P.O. Box 8
Fuquay Varina, NC 27526
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The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. |